Privacy Policy

Last updated: May 4, 2025

Introduction

SparkTxt ("we," "our," or "us") provides a simple SMS API service for developers. This Privacy Policy explains how we collect, use, and protect your information when you use our service.

Information We Collect

When you use SparkTxt, we collect:

  • Account Information: Email address and payment information when you create an account.
  • API Usage Data: Logs of API requests, including timestamps and message delivery status.
  • Mobile Phone Numbers: Recipient phone numbers provided when you send messages through our API.
  • Message Content: The text content of SMS messages you send through our service.

SMS and Mobile Data Protection

We take the protection of SMS and mobile data seriously.

SparkTxt does not sell, share, rent, or otherwise disclose mobile phone numbers, SMS message content, or any other mobile information to third parties for marketing, advertising, or any other purposes unrelated to providing our SMS delivery service.

Mobile information is only used for the following limited purposes:

  • Delivering SMS messages as requested by you through our API
  • Providing delivery status and confirmation
  • Troubleshooting technical issues with message delivery
  • Complying with legal obligations when required by law

We use industry-standard carrier networks solely for the purpose of message transmission. These carriers process mobile data only as necessary to complete the delivery of your messages.

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our SMS API service
  • Process your transactions and manage your account
  • Send you service-related communications
  • Monitor and improve our service performance
  • Comply with legal obligations

Data Retention

We retain message logs and delivery status information for 30 days for troubleshooting and service quality purposes. After this period, detailed message content is automatically deleted. Basic transaction records may be retained longer for accounting and legal compliance purposes.

Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption of data in transit using TLS/SSL
  • Secure API key authentication
  • Regular security audits and monitoring
  • Access controls limiting employee access to data

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your account and associated data
  • Opt out of non-essential communications

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@sparktxt.com.